KUALA LUMPUR AIRPORT (KUL) INFORMATION

Kuala Lumpur International Airport (KLIA) is the biggest airport in Malaysia and one of the main airports in Southeast Asia as well as globally. The airport serves the Greater Klang Valley conurbation and is located in the Sepang district of Selangor, which is approximately 28 miles/45 km south of Kuala Lumpur City Center.

The official address of Kuala Lumpur Airport is Kuala Lumpur International Airport, 64000 Sepang, Selangor, Malaysia. All travelers can call the airport for any customer information at the telephone number: +60 3 8776 2000.

Kuala Lumpur International Airport carries the international airport code of KUL (IATA), WMKK (ICAO) and KUL (FAA LID). The airport sits in a slightly elevated position about 70 ft./21 meters above sea level at 02°44′36″ N and 101°41′53″ E.

Kuala Lumpur airport in Malaysia served 59,988,409 passengers in 2018 and had 399,827 aircraft movement. These numbers make the airport the largest and busiest airport in Malaysia and the world's 23rd-busiest airport measured by total passenger traffic. The passenger number is still increasing year on year.

Kuala Lumpur International Airport is providing nonstop flights to other cities in Malaysia and various Asian destinations. Both charter flights and scheduled flights operate throughout the year, which is served by different aircraft companies. The airport also serves flight routes to a few European cities including Istanbul.

The airport is a major hub for numerous aircraft including Malaysia Airlines, MASkargo, AirAsia, AirAsia X, Malindo Air, flyGlobal, and UP. AirAsia is by far the biggest carrier at Kuala Lumpur International Airport and assisted 22,749,737 passengers in 2018. The airline provides flights to many destinations including Alor Setar, Banda Bangkok–Don Mueang, Bintulu, Chiang Mai, Hong Kong, Hua Hin, Kolkata, Langkawi, Miri, Penh, Semarang, Shenzhen, Tawau, and Yangon.

The airport sites span over more than 39 sq. miles/100 sq. km and is one of the world's largest airport sites. Kuala Lumpur International Airport has 3 parallel runways; Runway 14L/32R, Runway 14R/32L, and Runway 15/33. The three-runway system is able to handle 78 landings per hour. However, this number is expected to increase to 108 landings per hour once a major upgrade of the Kuala Lumpur Flight Information Region is completed. The aircraft movements on the runways are controlled by two Air Traffic Control (ATC) Towers named Tower East and Tower West.

Travelers will find two terminals at Kuala Lumpur International Airport, each with satellite terminals. The original terminal is called KLIA Main with gates marked with prefix A and B for domestic departures, and G and H for international flights. The satellite terminal C building accommodates international flights departing and arriving at KLIA. Passengers will have to travel to the satellite building via the Aero train.

The new terminal 2, also known as Klia2, serves many low-cost carriers. The terminal serves 68 departure gates. The boarding gates are located in five piers, designated by the letters J and K for domestic flights, and L, P, and Q for international flights. Passengers can easily get to piers J, K, and L as they are connected directly to the main terminal building, while piers P and Q are accessible via the sky bridge.

Arrivals, Departures and Airlines at Kuala Lumpur International Airport

• See live flight arrivals information at Kuala Lumpur International Airport
• See live flight departures information at Kuala Lumpur International Airport
• See all airlines and routes that serve Kuala Lumpur International Airport

Kuala Lumpur International Airport Ground Transportation

Inter-terminal transportation

All passengers that need to transfer from KLIA to Klia2 and vice versa, can simply and conveniently use the free shuttle buses at the airport. The shuttle route from KLIA – klia2 – Long Term Car Park (LTCP) – KLIA. These buses run every 10 minutes from all stops and operate 24 hours a day, 7 days a week. You can board the shuttle buses at their designated pick-up points at both terminals.

Recently the aerotrain, which is an automated people mover (APM), has also been installed. This connects the airside of the KLIA Main Terminal Building and the Satellite Building. The journey takes under two minutes and operates every three to five minutes between the terminals. Each train has a capacity of 250 people and can transport 3,000 passengers per hour in each direction.

Transfers to and from Kuala Lumpur International Airport

Kuala Lumpur International Airport is accessible from either route Lebuhraya Klia Extension/E6 in Sepang or route 182 in Sepang.

All travelers going to and from Kuala Lumpur International Airport can enjoy easy and comfortable transfer options. Passengers will find a wide variety of transportation opportunities, including:

• Buses: Both public and private buses connect KLIA and Klia2 to several points in Kuala Lumpur and beyond. Direct buses to the city center take about an hour and run every 10 to 15 minutes during peak hours.
• Trains: The Express Rail Link (ERL) connects KUL Airport to the city center. KL airport is served by two rail services on the ERL: The KLIA Express line, which is a dedicated airport rail link that runs non-stop between KL Sentral and KLIA. Furthermore, KLIA Transit, which is a commuter rail service that stops at three additional stops between KL Sentral and KLIA.
• Taxis: Travelers can find taxis outside both passenger terminals at Kuala Lumpur International Airport. Travelers can get to Kuala Lumpur City Center in approximately 40 minutes by car.
• Airport Shuttles: All passengers will find several hotels and resorts, which offer a shuttle bus service at your disposal to get you to and from the airport.
• Car Rental Companies: You can book a rental vehicle through one of the many car rental companies that serve Kuala Lumpur Airport.

Hotels near Kuala Lumpur International Airport

There are a number of hotels to suit all budgets and requirements at or near Kuala Lumpur International Airport.

Parking at Kuala Lumpur International Airport

See options for parking services at Kuala Lumpur International Airport.

Additional Services and Amenities at Kuala Lumpur International Airport

At Kuala Lumpur International Airport you will find the usual array of bars and restaurants, airport lounges and shops.

• See all bars and restaurants inside Kuala Lumpur International Airport
• See and book airport lounges at Kuala Lumpur International Airport
• Plan your shopping in advance - see all the shops (including duty-free) at Kuala Lumpur International Airport

Things to do in Kuala Lumpur

There are a number of activities to suit all ages and interests in the region - see a selection of tourist activities in Kuala Lumpur, Malaysia.

Practical Information about Kuala Lumpur International Airport

WiFi connection:

All passengers can enjoy free WiFi connection at Kuala Lumpur International Airport in the terminal areas including both sides of security. There will also be WiFi connections throughout the remaining areas of the airport terminal buildings.

For you to get online, simply choose the Airport WiFi connection. You will have to launch a web browser on your device where you will visit the welcome page. Please follow the instructions on the screen and you will be all ready to surf the internet.

If you encounter any problems connecting or have any other questions about the network, please contact any of the airport staff at the Information Counters at the airport.

Smoking:

Smoking is only allowed in designated areas outside the terminal at Kuala Lumpur International Airport.

Inside the airport, passengers will find two smoking lounges at the Satellite Building at the Mezzanine Level towards Gate C11 and C30. There are no other smoking areas inside the terminals of KUL Airport.

Duty-Free shops:

At Kuala Lumpur International Airport, you will find a wide range of duty-free shops in the area of the passenger terminals. Travelers can purchase everything from cosmetics, sweets, skin-care products, and fragrances, to alcohol and tobacco. You will find products from many world-famous brands.

Within the Main Terminal Building, you will find six different duty-free shops. You can see a full list including their exact location here. At terminal Klia2 and within the satellite building, you can choose between 14 duty-free shops. Please see a full list and their specific location here.

Lost and Found:

Have you lost anything at Kuala Lumpur International Airport? If an item has been lost within the public areas or ground transportation areas at the airport, you can report it to the lost and found department. All items that are found and stored in the department will be held for 30 days.

You can contact the lost and found center in the Main Terminal Building on Level 2, next to the Food Garden entrance. You can also call the department on telephone number: +60 3 8776 4312.

You can contact the lost and found center in the Klia2 terminal, which is located on Level 3 at the Departure Hall. You can also call the department on telephone number: +60 19 230 9652. If you need to report any lost items from an airplane, please contact that specific airline.

Kuala Lumpur International Airport’s website

Looking for more information about Kuala Lumpur International Airport? You can always visit the airport’s official website here: http://www.klia.com.my/

Furthermore, if you have any questions or would like to get in contact with a member of the staff, you can contact the airport at telephone number: +60 3 8776 2000.

Local Information

In Malaysia, the main electricity supply is at 240 volts (50 Hz). Plug type G is used, which is a 13-amp plug that has three rectangular prongs that form an isosceles triangle. (UK 3-pin)

What side of the road for driving?

In Malaysia, you have to drive on the left side of the road.